Joining a Blackboard Collaborate Class Session

This site provides instructions on joining a Blackboard Collaborate scheduled class session. Please utilize the Blackboard Support Service for technical questions or concerns Blackboard Support Services at (844) 348-1608. This support service line is available 24/7 365 days a year.


Preparing for a Blackboard Collaborate Session

Be sure you have a version of Chrome or Firefox installed on your desktop or laptop computer. These browsers work best and allow full use of all Collaborate tools.

Be prepared with headphones or ear buds with a microphone. Here are some examples:

Joining a Collaborate Session

You should receive a Blackboard Collaborate guest link for the scheduled class session from your instructor.  The link will be open 15 minutes prior to the session start time. To join the Blackboard Collaborate class session, just click the link (or copy/paste in Firefox or Google web browser) – here is an example link:

You will be prompted to enter your name, then click on “join session” to access the room.

During the Class Session

The instructor will guide you through some of the features in the Blackboard Collaboration room. However, there are two main areas to know about. The first is your audio-visual controls. On the bottom of your screen, you will find your microphone, webcam and hand raising controls:

Note: Your instructor might have all microphones on mute to control feedback and background noise. If not, you should be able to unmute here.

If the instructor asks for webcams to be turned on, you would do so here. Also, if you have any questions during the session, you can click the raise hand button.

 In the bottom right hand of your screen, you can open the purple X to expand the communication panel. The first speech bubble allows you to chat with the facilitator and group. The drop-down menu will allow you to insert emojis

– he/she may ask you to do this from time to time to read the room and gauge how learning is going.


Those are the main two areas that will concern you, the participant. If at any time the facilitator hands over the controls to you, he/she will explain that to you.

On the main part of the screen, you will see what the presenter is showing you on their screen.